Shara Santan is a strategic communication professional with nearly 10 years of experience in integrated marketing and policy and program development. As the COO at 369Konnect, she is responsible for all sales and business development, operations (financial, human resources, systems), and holistic account management.

Shara has worked with many organizations to deliver cutting-edge programs, campaigns, and initiatives across the public, private, and non-profit sectors. She particularly played a leadership role in launching a nationwide free therapy program for women of color across the U.S. and a province-wide gender identity policy that introduced the ‘X’ designation in Canada – a first-of-its-kind policy in North America.

Shara holds an MS in Strategic Communication from Columbia University, an MA in Public Policy and Administration from Toronto Metropolitan University, and a BA in Legal Studies from the University of Waterloo.